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An online fashion brand for women based in Calgary Alberta. It was founded in 2019. I started it with vision to design 1 shoe in 5 different heel heights.

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CELYN ROZE welcomes you to contact us regarding any inquiries or questions you may have. Thank you from the CELYN ROZE team.

    RETURN AND EXCHANGE POLICY 

     

    We guarantee to refund or exchange unworn items when you return it in a sellable condition, within 30 days of purchase. 

    Returns are approved if your items are unused and in the same condition that you received them in. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    You will be responsible for paying for your shipping costs for returning your items. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    If you are shipping an item over $200CAD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Shipping Address:

    To return or exchange your product, mail to: 

    CELYN ROZE INC

    6455 MACLEOD TRAIL SW 

    CALGARY, ALBERTA

    T2H 0K8,

    CANADA

     

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

     If the items you ordered are defective or damaged on arrival, please send us an email at info@celynroze.ca.

    Sale items purchased at 50%  off the regular price are not eligible for returns or exchanges as they are Final Sale. 

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    CF Chinook Centre
    6455 Macleod Trail SW
    Calgary, Alberta, Canada
    T2H 0K8

    CELYN ROZE

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